Executive, Branch Support (Remote - Bali, Indonesia)

Join Carsome, Southeast Asia’s leading used car e-commerce platform, as our Executive, Branch Support and play a pivotal role in ensuring seamless operations across our Bali-based remote teams. This position is perfect for a detail-oriented professional who thrives on maintaining high standards and delivering exceptional customer service. In this role, you’ll be the backbone of our operations, supporting our teams with administrative tasks, troubleshooting issues, and ensuring everything runs smoothly. Based in Bali, you’ll have the flexibility to work remotely while contributing to a dynamic and innovative company.

Carsome is a rapidly growing company with a strong reputation for excellence. We’re committed to creating a supportive and inclusive work environment where your contributions are valued and recognized. As an Executive, Branch Support, you’ll have the opportunity to grow and develop your skills in a fast-paced, ever-evolving industry. Whether you’re managing schedules, coordinating with vendors, or assisting with customer inquiries, your work will make a tangible impact on our operations and our customers’ experiences.

If you’re a meticulous and proactive individual with a passion for detail, we invite you to join our team and help us continue to deliver exceptional service. With a competitive salary and a supportive work environment, this is your chance to thrive in a role that’s as rewarding as it is challenging.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain detailed schedules and calendars for branch operations, ensuring accurate and up-to-date information.
• Coordinate with vendors and service providers to ensure timely delivery and resolution of issues.
• Assist in the resolution of customer inquiries and complaints, providing prompt and professional support.
• Monitor and track branch performance metrics, identifying areas for improvement and implementing corrective actions.
• Prepare and distribute reports and documentation to support branch operations and decision-making.
• Assist in the organization and management of branch inventory, ensuring accurate records and timely restocking.
• Support the implementation of new processes and systems to improve operational efficiency.
• Provide administrative support to branch managers and team leads, including scheduling meetings and coordinating travel arrangements.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in administrative or support roles, preferably in a corporate or service-oriented environment.
• Proven ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong organizational and time-management skills, with the ability to meet deadlines and manage workload effectively.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with team members and stakeholders.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Familiarity with project management tools such as Trello, Asana, or similar platforms.
• Detail-oriented with a commitment to accuracy and quality.
• Ability to work independently and as part of a team in a remote work environment.

🛠️ Keahlian

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